Warning: If you don't feel comfortable packing up the house, contacting multiple parties to coordinate things, making a plan/arrangements, dealing with constant plan changes, communicating and managing people, driving large trucks, and most importantly, solving unpredicted problems, it may be better for you to let the military help you move.
We chose DIY move, because we
a. feel comfortable with everything mentioned above
b. prefer to handle our household goods (HHG) ourselves
c. prefer for our belongings to move with us
d. know that with our HHG weight, we will earn some money from this move, as the government pays everyone 95% of their cost minus (20%+) tax if your HHG weight did not exceed your rank limit. You can find out how much you will get paid pre-tax on https://www.move.mil/resources/ppm-estimator.
We already knew where our PCS destination was in December 2019, which was 5 month prior to receiving the order, so we had plenty of time looking into housing options. As soon as we received the official orders, we signed a lease. DO NOT SIGN UP FOR ANY FINANCIAL OBLIGATIONS UNTIL YOU RECEIVE YOUR OFFICIAL ORDER. At the same time, we started decluttering, donating, selling our furnitures, clothes, and other belongings.
I found three critical things which helped me stay organized:
a. to get a big binder/file-organizer-binder for all the reservation paperwork, orders, receipts from along the way, etc;
b. to box up things up by ROOMS IN YOUR NEW HOUSE and mark the boxes in multiple corners. That way, at the destination, movers (or you) know exactly where that box go in which room. Here is an excellent moving checklist on https://www.katehorrell.com/the-ultimate-pcs-guide-to-packing-out/.
c. make a packing list - number the boxes by rooms, and write down the major items in each box.
Don't forget to communicate with your new apartment for their moving rules: e.g. you may have to reserve the freight elevator and loading docks, maybe you cannot move in a piano, you will have to pay for parking or reserve a spot, etc.
We were able to sign up at move.mil after receiving our orders. We also contacted our local PPM Office (can be located on move.mil) and got assigned a consultant. Move.mil will generate the required forms automatically at the end of registering. However, I found there is conflicting information, and we need to use our best judgement. For example:
a. Different versions of the PPM Checklist (a required form) have inconsistent information. The new PPM Checklist (generated from move.mil after registering the move on the website) requests US Navy personnel to have an empty AND a full weight ticket at origination, plus a full weight ticket at destination; however, the old version of the PPM Checklist sent by our PPM consultant only specifies an empty weight and a full weight ticket at EITHER origination OR destination. -- the result was that we used the old version of the form with an empty weight ticket at destination and a full weight ticket at origination, and PPM reimbursement office at destination accepted it.
b. move.mil has a link to CAT Scale Locator, however, Navy also accepts weight tickets from other locations. You can ask your origination and destination PPM Offices for a list of local weight stations.
4. Meanwhile, decide if you are going to drive, ship, or tow your personal vehicle. If you want to tow your personal vehicle, then reserve a rental truck (and tow trailer/dolly) ASAP. We reserved our truck with Budget Truck Rental Company. The earlier you reserve the cheaper. Don't forget to ask for military/first time renter discount! Make sure you rent an appropriately sized truck (not too small for the amount of rooms you have).
5. Both of our destination and origination neighborhoods have narrow streets, so we arranged with both local Budget Truck Rental offices to park the truck there if we did not finish loading/unloading that day, and to pick up our tow trailer after loading at origination, and drop it off before unloading at destination. This apparently is not normal, but it made loading/unloading easier so ask them in advance if you can do that.
6. After reserving the truck, Budget also provided reference websites to local moving companies with hourly rates and customer ratings. That was how we selected our moving company (labor only) at both origination and destination. Please keep in mind that moving company may or may now show up on a specific time (they will give a range of arrival time). In addition, due to the nature of work, they may call you and ask if they can come early, because they finished their last job earlier than expected.
Please keep in mind that no one cares as much about your belongings as you. So pack your things well, and you may find yourself asking movers to wrap some furniture and to secure them in the truck.
7. Plan a good route and safe stops for lodging options along the way. I look up crime maps for lodging areas, and check on Google Map Satellite to see if it is convenient for big trucks. If you are driving long distance, try not to drive more than 10 hours a day, and preferably, arrive at your hotel before sunset. It took us four days to move from south Texas to Maryland (3 overnight hotel stays). We left Friday afternoon, and arrived Monday morning. A 26ft Truck drives much slower than a sedan, and it may require frequent stops. Look for TRUCK STOPS, not Diesel gas stations. Also, it may not be a good idea to go sightseeing along the way with a moving truck.
8. After reserving everything, we called and confirmed the reservation a week prior with all the companies involved, and a day prior again with the moving company. I would also explain our moving timeline with the moving company, so they can help us better. For example,
a. We informed the origination moving company that we were on a clock, and had to weight the truck, pick up the trailer after loading everything, and then leave town at 3p the latest. I scheduled the move at 10a that morning, and our moving company was going to be one hour late, however, they knew our situation, and they made arrangement to help us.
b. At destination, since we only have a 3-hour dock unloading time, we told the moving company that the job would be no more than 3 hours, it is ok if they did not finish, we would finish ourselves the next day when the dock is available. (We had the origin-movers load most of the heavy/large items at last or with easy/quick access, just in case the destination-movers arrived late.)
9. On that Monday, I drove my sedan for the last 300 miles of the trip, in order to check-in to the apartment before my husband's big truck arrives. Meanwhile, he returned the tow trailer and got a full weight ticket before arriving at the Apartment's loading dock. Even if we have finished a lot of the paperwork online, it still took me about an hour to walk through the apartment, finish the rest of the check-in process, and another 20 mins to figure out how to get to the freight elevator, loading dock, parking garage, etc.
10. After moving in, it took us about 2 weeks to sell more stuff and rearrange the new apartment. Then, we could finally sit down and to focus on the reimbursement paperwork. This is the time that you pull up all your paperwork and receipts from the binder/organizer, and sort through them. As you all know that we submit paperwork to destination PPM office for reimbursement, please don't forget that sponsor also gets travel pay for the move, and s/he needs to check with their Commander's administration office.
If you have any questions filing out the forms, please DO NOT hesitate to call your origination OR destination PPM offices. Please also keep in mind that you can EMAIL instead of mailing your final documents to the reimbursement office. We lost all of our original documents in the mail. Luckily, I followed instructions on the paperwork, and took photos of everything I sent in mail. Make your own copies before giving away any originals, in case they lose your originals if you submit physical copies.
One month later after we sent in the reimbursement package via email, we got the direct deposit in, and we earned a net of $2000.